Frequently Asked Questions (FAQ)

Frequently Asked Questions

1. What are the delivery times?

Our delivery times are generally 5 to 10 working days depending on your location. You will receive a confirmation email with a tracking number once your order has been dispatched.

2. Can I return furniture if I'm not satisfied?

Yes, you have 30 days after receipt to return an item to us. The product must be in its original condition and original packaging. Contact our customer service to initiate a return.

3. Is the furniture delivered assembled?

Most of our furniture is delivered flat-packed with clear and detailed assembly instructions. Some items may be delivered pre-assembled — this is specified on the product page.

4. How do I care for my furniture?

We recommend cleaning your furniture with a soft, slightly damp cloth. Avoid abrasive products or solvents that could damage the surfaces.

5. Do you offer a warranty on your products?

Yes, all our furniture comes with a 2-year warranty against manufacturing defects, in accordance with French law.

6. How can I track my order?

Once your order has been dispatched, you will receive an email with a tracking link. You can also log in to your customer account to check the status of your order.